CUSTOMER SUCCESS
Focused on your success, every step of the way
We’re committed to driving value for your organization with a dedicated advisor, smooth onboarding, and continuous support.
Follow the path to greater decisions and results across your business
Onboarding alignment and kickoff
Your Anaplan Customer Success Business Partner (CSBP) will reach out to schedule your onboarding kickoff. This will align the teams and set you up for success, sets expectations, aligns timelines, and introduces onboarding milestones.
Anaplan training
Your CSBP will guide your team through training paths customized by stakeholder role. This ensures each person is equipped with the right knowledge to succeed.
Learn about roles and training paths
Onboarding closeout
Once your team has begun training and is familiar with the key resources, we’ll wrap up onboarding with a celebratory check-in to confirm all onboarding activities are complete.
Value Assurance
Start your journey toward achieving winning outcomes faster with the Anaplan Value Assurance program.
Just what you need, when you need it
Continue your Anaplan journey with our unwavering commitment to your success.
Verified Outcomes
To help demonstrate the continued progress of your Anaplan journey, we provide you with an executive summary of your Anaplan outcomes — specific to your industry — identifying pain points solved, results achieved, and ROI realized. It’s a ready-to-present visual success story to share with your stakeholders.
Discover how your peers plan with Anaplan
LinkedIn plans with Anaplan
“Anaplan has greatly reduced the frustration and anxiety that used to come with a lot of our planning processes.”
Senior Director, Go-To-Market Operations
AB InBev plans with Anaplan
“We not only have a financial plan with a number, but we know which actions we need to take to make sure that plan, and that number, actually materialize.”
Global VP, Finance Planning and Analysis
AB InBev
London Gatwick Airport plans with Anaplan
“We were able to identify a million pounds’ worth of operational-cost savings due to the level of accuracy we were getting and the confidence it gave.”
Head of Sales & Operations Planning
London Gatwick Airport
