Ensuring we support our Customers when they need us most with NatWest

When customers are the victim of a fraud or scam, they need to be able to speak to their bank quickly and easily! Hear how Aled and his team have deployed Anaplan to ensure they have the right number of people across their operational teams to take calls and support customers through this difficult period.

SPEAKERS

Aled Jones, Fraud Operations Portfolio Manager, NatWest