CUSTOMER SUCCESS

Focused on your success, every step of the way

We’re committed to driving value for your organization with a dedicated advisor, smooth onboarding, and continuous support.

Follow the path to greater decisions and results across your business

Deployment and onboarding

See value from day one with our Value Assurance program where you will meet your dedicated advisor and gain a deeper understanding of how to achieve your organization’s goals.

 

Workshops and training

Whether you are a beginner or a Certified Master Anaplanner, we will help accelerate your journey with opportunities to expand your knowledge and enhance your skills.

 

Support and services

Your Anaplan journey is an ongoing process, and we’ll be right there with you, offering tailored support and moment-of-need services from experts who understand your business.

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Value Assurance

Start your journey toward achieving winning outcomes faster with the Anaplan Value Assurance program.

Program Introduction

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Get acquainted with your dedicated Anaplan customer success team and learn more about how we support your success.

Readiness Assessment

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Improve your project’s outcomes by learning how to leverage our six pillars of success and exploring industry best practices.

Success Workshop

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Participate in a hands-on workshop where we’ll guide you in crafting a detailed Success Scorecard tailored to your needs and objectives.

Customer Onboarding

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Align with your team on overarching goals, timelines, and your Success Scorecard to set a solid foundation for your project's kickoff.

Verified Outcomes

To help demonstrate the continued progress of your Anaplan journey, we provide you with an executive summary of your Anaplan outcomes — specific to your industry — identifying pain points solved, results achieved, and ROI realized. It’s a ready-to-present visual success story to share with your stakeholders. 

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Discover how your peers plan with Anaplan